All of our products that are in stock ship within 1-3 business days. We ship all of our products via USPS or FedEx and can expect delivery within 2-7 business days depending on the type of shipping chosen at checkout. Please note: FedEx 2 Day and overnight shipping only takes business days into account.

• USPS Ground Shipping: $4.95
• FedEx 2 Day Shipping: $11.95
• Orders over $49 receive free USPS Ground Shipping
• Orders over $99 receive free FedEx 2 Day Shipping
• Please note: These prices are for within the United States only. International shipping is calculated at checkout and may include customs fees that are the responsibility of the customer.

Orders over $49 receive free USPS Ground Shipping and orders over $99 receive free FedEx 2 Day Shipping! Free shipping is only available within the United States.

We primarily ship with USPS and FedEx

Our standard fulfillment time for in stock products is 1-3 business days. Fulfillment time may increase depending on availability of products and unexpected increases in order volume.

If you have checked all around your home and cannot locate your order after it has the “delivered” status, please wait until 4pm the following business day. Carriers sometimes will mark orders as delivered prior to delivery and most orders arrive the following day. If your order is still missing, please reach out to us for further assistance!

We package all of our loose leaf tea at the time of order in high quality tea tins or bags. Then we seal the package to preserve freshness in transit so you get the freshest cup of tea! If you select a bulk option, the tea comes in a large zip seal bag, which you can then use to refill the tins or canisters you already have at home.

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Our Wellness Tea Subscription Box is a monthly subscription of 5 wellness samples + one bonus tea curated for that month by our team! You can learn more here: link to product page

You can! Please login to your account and visit your subscription management page.

If you need help, please feel free to contact us below!

Please login to your account and visit your subscription management page.

If you need help, please feel free to contact us below!

No! Tea, if properly stored, will never truly “expire” (i.e., it shouldn’t cause any adverse effects from drinking it just because it’s older). Instead, tea is given a “best by” date of 2 years, after which point it can become stale/less flavorful. The only thing that will make tea “expire” is moisture – if your tea gets wet, it can rot or mold. 

If you use one teaspoon of tea per serving you will get approximately 30 servings of tea. 4 ounces of tea is equal to 60 servings. We recommend using 1 teaspoon of tea per 8 oz of water but feel free to adjust this based on your flavor preferences! 

All of our tea is filled by weight. Because some teas are heavier than others, 2 ounces can look very different from tea to tea.

For best results, we recommend using filtered water and following the steeping guide on the bag. You can read more about steeping the perfect cup of loose leaf tea here!

Yes! All of our teas can be used as hot tea or iced tea.

The temperature of water you use to steep your tea depends on the base tea! 

• Black tea: 210* for 3-5 minutes
• Green tea: 175* for 2-4 minutes 
• Herbal tea: 210* for 5-7 minutes
• Oolong tea: 210* for 5-7 minutes
• Pu-erh tea: 210* for 3-5 minutes
• White tea: 175* for 2-4 minutes
• Mate tea: 175* for 2-4 minutes

You can reuse tea leaves by re-steeping them, composting them, or turning them into fantastic cookies, cakes, bread, or other drinks. Check out more about how to reuse tea leaves here. 

It depends on the type of tea! Herbs like valerian root, passion flower, and catnip all have mild sedative effects and can be wonderful natural remedies for insomnia. However, our caffeinated blends including ingredients like yerba mate and matcha have higher caffeine levels and are great for improving clarity and focus.

No, it’s usually the opposite! The polyphenols found in teas are generally responsible for helping to lower blood pressure. One study helps explain the confusion, where some increase in blood pressure may occur, but only temporarily and generally due to the caffeine. Long term, the studies show marked improvement in both systolic and diastolic blood pressure readings. As always, though, consult with a health care provider for all medical results and treatments. 

Yes, tea can count towards your daily water intake! While some tea does contain caffeine, which can have a mild diuretic effect, the overall hydrating properties of tea outweigh this effect.

Yes! The catechins found in tea (Camellia Sinensis) are responsible for boosting your metabolism, and the caffeine content in it boosts your energy and makes your body burn more calories. If you’re looking for a non-caffeinated source of catechins, try cacao nibs or elderberries.

No, putting milk in tea does not kill the antioxidants. While it's true that milk can bind to some of the antioxidants in tea, reducing their availability, the overall impact on antioxidant levels is minimal. Enjoying tea with or without milk can still provide antioxidant benefits!

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To use your LoyalTea Cash simply hit the Apply button in the Cart or Checkout!

Please try resetting your password. If that doesn't work, or you don't receive a reset password email in your inbox or junk mail, you'll likely need to create an account with the same email you've previously used for an order.

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LoyalTea Cash expires after 3 years.

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Absolutely! Even better, feel free to reach out to us and let us know! We'd love to read it and possibly link back :)

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