Natural Paper Drawstring Teabags

Return/Refund Policy

If you are not completely satisfied, let us know within 30 days of placing your order and we will issue a full refund. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Full Leaf Tea Company LLC reserves the right to request items to be returned. If a request for return is made, Full Leaf Tea Company LLC will issue a prepaid return label so no additional shipping costs will be charged to you. All returns will need to be packaged in the original shipping box with the shipping label affixed to the box, then dropped off at your local Post Office.

Once an item is returned (if required), Full Leaf Tea Company LLC will issue a refund. Items do not have to be returned within the 30 day window in order to receive a refund as long as the request for refund was made within 30 days.

Non-returnable/refundable items:
Gift cards

To complete your return/refund, we require a receipt or proof of purchase.

Refunds will be initiated within 2 business days after request or return (if applicable) as a credit that will automatically be applied to your credit card or original method of payment. Depending on your payment method, refunds may take several business days to hit your account.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customers@fullleafteacompany.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.